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Shipping policy

At Kimonoji, we are dedicated to making sure your orders are delivered promptly and smoothly. Please review our shipping guidelines below for a clear and seamless experience.

Priority Shipping

Processing Time: Orders placed with Priority Shipping are processed within 72 hours.
Estimated Delivery: Once shipped, your parcel typically arrives within 5 to 15 business days (depending on your country of delivery)

Standard Shipping

Processing Time: Please allow up to 72 hours for your order to be processed.
Estimated Delivery: Once shipped, your parcel typically arrives within 5 to 20 business days.

Country-based delivery estimates (after pickup by the carrier)

  • Japan: 3 to 5 business days

  • USA / Canada: 7 to 14 business days

  • United Kingdom: 5 to 14 business days

  • Australia / New Zealand: 10 to 20 business days

  • Other countries: 5 to 20 business days

Shipping Fees by Region

Shipping fees are calculated per order based on the number of products purchased and the destination country.

United States (USD)

  • 1 product
    Standard Shipping: $2.99
    Priority Insured Shipping: $4.99

  • 2 products or more
    Standard Shipping: free
    Priority Insured Shipping: $2.99

Canada (CAD)

  • 1 product
    Standard Shipping: $5 CAD
    Priority Insured Shipping: $7 CAD

  • 2 products or more
    Standard Shipping: free
    Priority Insured Shipping: $5 CAD

Australia (AUD)

  • 1 product
    Standard Shipping: $6 AUD
    Priority Insured Shipping: $10 AUD

  • 2 products or more
    Standard Shipping: free
    Priority Insured Shipping: $6 AUD

United Kingdom (GBP)

  • 1 product
    Standard Shipping: £2.99
    Priority Insured Shipping: £4.99

  • 2 products or more
    Standard Shipping: free
    Priority Insured Shipping: £2.99

Other Countries

All orders
Standard Shipping: $7 USD equivalent in local currency.

For countries outside the regions listed above, shipping is charged in your local currency and automatically converted from USD at checkout.

 

Important Notes

Business days refer to Monday through Friday, excluding public holidays.
Once your order is shipped, you can track it here.

While we always aim to meet these timelines, slight delays may occur during peak periods or around public holidays, Black Friday and Christmas. We appreciate your understanding and patience!

If you have any questions about your order or if something appears to be missing, please feel free to contact us at hello@kimonoji.com

Thank you for choosing Kimonoji! We truly appreciate your trust and look forward to serving you again.